Creating mobile financial services insurance mobilization
Usage-based scaling and mobility Auto insurance business in Europe
Partnering with Accenture
November 8, 2022
Mobilize Financial Services, Renault Group’s mobility specialist, is focused on building innovative financial services to create sustainable mobility for all. We are moving from selling cars to selling mileage through the development of usage-based offers that include services. In line with this ambition, Mobilize Financial Services decided to create Mobilize Insurance, a specialist in motor insurance for the European market. The ambition of this new structure is to expand the reach of vehicles in Europe with an innovative pan-European platform that offers usage-based mobility insurance fully integrated into the ecosystem of Renault, Dacia, Alpine and Mobilize Group brands. to expand the insurance business.
Mobilize Financial Services has selected Accenture (NYSE: ACN) as an end-to-end partner to build and operate this platform, from customer acquisition to claims management.Accenture works to its full potential1 Together, we will deliver a unique digital customer experience, leveraging vehicle connectivity to offer insurance and mobility solutions that best fit customer needs in real time.
The partnership will bring Mobilize Financial Services and the Group brands to an unprecedented move in the European market at the intersection of the mobility and insurance industries.
- Full internalization of the insurance value chain and optimized integration with the Renault Group network to provide a seamless experience for Group customers and maximize overall customer satisfaction
- A true end-to-end mobility solution with built-in insurance, tailored to the customer’s vehicle usage, making us a true mobility provider that makes life easier.
- A centralized pan-European model, based on a single technology and operating platform, as a scalable asset to expand the motor insurance business across Europe and beyond.
João Leandro, CEO of Mobilize Financial Services said: Take advantage of the rise of connected cars and growing demand for personalized services to develop disruptive services such as usage-based insurance, including Pay how you drive solutions. It will also be a great opportunity to increase customer satisfaction and remain the benchmark among captives and banks. “
Accenture for Europe CEO Jean-Marc Ollagnier said: To remain relevant to customers, accelerate the transition to net zero, and enable future growth, new businesses based on services enabled by technology and traditionally offered in a variety of industries I need to implement a model. He is delighted to partner with Mobilize Financial Services on such a strategic and innovative project. This project will help shape the mobility services of tomorrow. “
About Mobilize Financial Services:
Mobilize Financial Services is a partner who cares for every customer, building innovative financial services and delivering sustainable mobility for all. Mobilize Financial Services, a subsidiary of the Renault Group that began its activities almost 100 years ago, is a commercial brand of his RCI Banque SA, a French bank specializing in automotive finance and services for Alliance customers and dealers. . With operations in 36 countries and around 4,000 employees, the group expects that in 2021 he will fund more than 1.4 million contracts (new and used vehicles) and provide 4.7 million services. Sold. At the end of 2021, average assets under management were EUR 44.8 billion in loans and profit before tax of 1,194 million. Since 2012, the Group has a deposit collection business in several countries. At the end of December 2021, net deposits collected totaled €21 billion, or 47% of the company’s net assets.
Accenture is a global professional services firm with strong capabilities in digital, cloud and security. We combine unmatched experience and specialized skills in over 40 industries to deliver strategy and consulting, technology and operations services, and Accenture Song. All of this is underpinned by advanced technology and the world’s largest network of intelligent operations centers. Our 721,000 employees serve clients in more than 120 countries and deliver on the promise of technology and human ingenuity every day. We harness the power of change to create value and share our success for our clients, employees, shareholders, partners and communities. Learn more about us at accenture.com.
Mobilizing financial services
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Velislava Le Fevre
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1 Accenture Consulting, Accenture Song, Accenture Technology, Accenture Operations